Privacy Policy

ECCP ("we", "us") operates a customer messaging platform that connects to WhatsApp Business. This policy explains what data we process and your choices.

Data we collect

• Account data: your name, email, and workspace details.
• Contact data: names, phone numbers and identifiers for the people you message.
• Message content: the text and media of conversations you send or receive through the service.
• Usage data: timestamps, delivery status, and technical logs needed to operate the service.

How we use it

Solely to provide, secure and improve the messaging and CRM features. We do not sell personal data.

Data retention & deletion

We retain data for as long as your account is active. You may request deletion of your data at any time via our Data Deletion process; we action verified requests within 30 days.

Contact

Questions? Email support@example.com.